Course Description
Digital Literacy 3.0 is the bridge between being digitally capable and being employable in a technology-driven workplace. It opens by showing learners how technology actually works underneath what software is, how it is built, what a database and an API are, where data lives so that the IT industry stops being a black box and starts being a map they can navigate.
From there the course is entirely practical. Learners identify which IT and digital roles genuinely suit them, build a CV and a professional online presence that stands up to scrutiny, learn to search and apply effectively, and prepare for video interviews. They are taught how remote and hybrid teams actually operate, how freelance platforms work and what they realistically pay, how to use AI as a working tool rather than a novelty, and how to build something real using no-code tools.
The course also serves as a campus-to-corporate readiness program in its own right. It closes with a career launch package and a written twelve-month learning plan, so no learner finishes without a concrete next step.
Who should attend
- Graduates of Digital Literacy 2.0
- Students and fresh graduates preparing to enter the workforce
- Career changers moving towards IT or digital-enabled work
- Jobseekers who need a credible online presence and application strategy
- Anyone considering freelancing or remote work
- Organisations running campus-to-corporate or graduate readiness programs
- Employees preparing for a move into a more technical role
Duration and Format
40 contact hours, instructor-led.
Delivered as live online cohorts or as on-site batches. Two standard schedules are available: part-time over 10 weeks with one 4-hour session per week, or an intensive 7-day format.
Recommended batch size is 15–25 learners with one workstation per learner. The course is project-based throughout every module contributes a piece to the final career launch package.
For institutional and campus batches, the employability modules can be aligned to the sectors and employers the cohort is actually targeting.
Prerequisite
Completion of Digital Literacy 2.0, or a pass in the entry diagnostic.
Learners should be comfortable working across documents, spreadsheets, cloud tools and online research, and should be able to use AI tools with basic competence.
No programming experience is required. Nothing in this course assumes a technical background.
Course Outline
Module 01: How Technology Actually Works
- What software is and how it gets built
- Front end, back end and databases, in plain language
- What an API is and why everything depends on them
- Networks, servers and hosting basics
- Cloud service models and what each one means
- Where every IT role sits within this picture
Module 02: IT Career Pathways
- The main roles: support, QA, development, data, design, cybersecurity, cloud and project management
- What each role actually does day to day
- The skills, tools and typical entry routes for each
- Demand, progression and earning realities, stated honestly
- Self-assessment: matching your strengths and interests to a path
- Choosing a target role and working backwards from it
Module 03: Digital Employability
- Building a strong CV digitally
- Tailoring a CV and application to a specific role
- Job portals and an effective search strategy
- Navigating online application systems
- Cover notes, outreach messages and following up
- Video interviews: setup, preparation and delivery
Module 04: Professional Digital Presence
- Building a LinkedIn profile that actually works
- Personal branding fundamentals
- Creating a simple online portfolio
- Professional communication and networking online
- Managing and cleaning up your public digital footprint
- Building visibility in a professional community
Module 05: Remote Work & Virtual Collaboration
- Remote and hybrid work tools and norms
- Project and task management platforms
- Asynchronous communication and written clarity
- Time management, focus and personal accountability
- Working across time zones and cultures
- Virtual team etiquette and building trust remotely
Module 06: Freelancing & the Digital Economy
- How freelance platforms work
- Building a profile and writing proposals that get answered
- Pricing your work
- Client communication, scope and expectation management
- Getting paid and keeping proper records
- Risks, disputes and realistic expectations
Module 07: AI-Assisted Work
- Using AI on real work tasks
- Advanced prompting patterns
- AI for research, drafting, data handling and code
- Reviewing, correcting and taking responsibility for AI output
- Confidentiality and workplace AI policy
- Where AI genuinely helps, and where it does not
Module 08: Introduction to No-Code & Automation
- Building a simple website without writing code
- Forms and structured data collection
- Automating repetitive tasks between applications
- Building a basic chatbot
- Creating a simple dashboard
- Knowing when no-code is enough and when real code is needed
Module 09: Learning How to Keep Learning
- Free and paid learning platforms worth your time
- Which certifications are actually valued, and which are not
- Building a realistic personal learning plan
- Communities, forums and finding a mentor
- Documenting your progress publicly
- Staying current in a field that changes constantly
Practical Component and Capstone
The course closes with a career launch package a complete, portfolio-ready set of assets rather than a single exercise.
Each learner produces a finished CV, a live LinkedIn profile, a portfolio site built with no-code tools, at least one automation or small project as a work sample, and a written twelve-month learning plan for their chosen IT pathway. The package is presented and reviewed in a mock interview setting.
What you will be able to do
On completion of this course you will be able to:
- Explain in plain language how software, databases, networks and cloud services fit together
- Identify which IT or digital role suits you and describe the route into it
- Produce a tailored CV and navigate online application systems confidently
- Present a credible professional profile and portfolio online
- Work effectively in a remote or hybrid team using standard collaboration tools
- Set up a freelance profile, write a proposal and price your work realistically
- Use AI tools productively on real work while taking responsibility for the output
- Build a working website, form, automation or dashboard without writing code
- Follow a structured, self-directed learning plan towards a target role
You leave with
- A Digital Literacy 3.0 certificate of completion
- A verified competency score from the pre- and post-training assessment
- A finished, reviewed CV and a live professional online profile
- A published portfolio site containing at least one working project
- An automation or no-code work sample demonstrating practical ability
- A written twelve-month learning plan for a chosen IT pathway
- Mock interview feedback and a record of your presented career package